CASE/0552/04/25 - Complainant v AstraZeneca

Allegations about a promotional video

  • Case number
    CASE/0552/04/25
  • Complaint received
    14 April 2025
  • Completed
    08 January 2026
  • Appeal hearing
    No appeal
  • Applicable Code year
    2024
  • No breach Clause(s)
  • Additional sanctions

Case Summary

This case was in relation to a section of an AstraZeneca promotional video for Trixeo (formoterol fumarate dihydrate/glycopyrronium/budesonide). that discussed a modelling study comparing the lung deposition of Trixeo with two competitor products. The complainant’s overarching allegation was that the presentation of the data was misleading, due to limitations of the model used, and that the comparison disparaged the competitor products. 

The outcome under the 2024 Code was:

 

No Breach of Clause 2

Requirement that activities or materials must not bring discredit upon, or reduce confidence in, the pharmaceutical industry

No Breach of Clause 5.1

Requirement that companies must maintain high standards

No Breach of Clause 6.1

Requirement that information, claims and comparisons must not be misleading

No breach of Clause 6.2

Requirement that information, claims and comparisons must be capable of substantiation

No breach of Clause 6.6

Requirement that another company’s medicines must not be disparaged

This summary is not intended to be read in isolation.
For full details, please see the full case report below.