Ongoing cases

Transparency is important to maintain confidence in the complaints procedure. A demonstration of the PMCPA's commitment to transparency is, among other things, the publication of detailed reports of cases considered under the Code. Brief details of complaints which are currently under consideration but not yet resolved are provided. The number of cases that are at various stages of the complaints process are provided in the table of ongoing cases on the right. The brief details of the named cases listed below are those that are resolved and will be published shortly, subject to review by the Appeal Board at its next meeting.

The top part of this table provides the current status of all cases that are either awaiting a decision by the case preparation manager on whether or not they should proceed, or are awaiting adjudication by the Panel.

The table will be updated at the end of each month. Variation is expected from month-to-month, particularly driven by the number of new complaints received.

 

Number of cases

(30 Sept 2026)

Case preparation stage

23

Referred to the Panel but not yet assigned

20

Assigned to Panel members

24

 

67

Awaiting either the undertaking or an appeal

6

Processing appeal

6

Sanction in progress

2

 

81

*Note all cases received in 2025 have now been ruled on by the Panel. There are outstanding appeals to be heard before all the cases can be considered completed.