27.1 Pharmaceutical companies can interact with patient organisations or any user organisation such as disability organisations, carer or relative organisations and consumer organisations to support their work, including assistance in the provision of appropriate information to the public, patients and carers. Companies must respect the independence of patient organisations.
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27.2 When working with patient organisations, companies must ensure that the involvement of the company is made clear and that all of the arrangements comply with the Code. This includes the need to declare sponsorship (Clause 27.9) and the prohibition on advertising prescription only medicines to the public (Clause 26.1). The requirements of Clause 22, which covers meetings for health professionals and other relevant decision makers, also apply to pharmaceutical companies supporting patient organisation meetings.
27.3 Companies working with patient organisations must have in place a written agreement setting out exactly what has been agreed, including funding, in relation to every significant activity or ongoing relationship.
27.4 No company may require that it be the sole funder of a patient organisation or any of its programmes.
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27.5 A company must not make public use of a patient organisation’s logo or proprietary material without the organisation’s written agreement. In seeking such permission, the specific purpose and the way in which the logo or material will be used must be clearly stated.
27.6 A company must not seek to influence the text of patient organisation material in a manner favourable to its own commercial interests. This does not preclude a company from correcting factual inaccuracies.
27.7 Each company must make publicly available, at a national or European level, a list of patient organisations to which it provides financial support and/or significant indirect/non-financial support, which must include a description of the nature of the support that is sufficiently complete to enable the average reader to form an understanding of the significance of the support. The list of organisations being given support must be updated at least once a year. The published information must include the monetary value of financial support and of invoiced costs. For significant non-financial support that cannot be assigned a meaningful monetary value, the published information must describe clearly the non-monetary value that the organisation receives.
27.8 Contracts between companies and patient organisations under which they provide any type of services to companies are only allowed if such services are provided for the purpose of supporting healthcare or research. Patient organisations may be engaged as experts and advisors for services such as participation at advisory board meetings and speaker services. The arrangements that cover consultancy or other services must, to the extent relevant to the particular arrangement, fulfil all the following criteria:
27.9 Companies must ensure that their sponsorship is always clearly acknowledged from the outset. The wording of the declaration of sponsorship must accurately reflect the nature of the company’s involvement.
Clause 27.1 Other Codes and Guidelines
There are other codes and guidelines which cover patient groups, including Charity Commission requirements.
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Clause 27.2 Purpose of Materials and Activities
Companies should take into account the purpose of materials and/or activities. The purpose of information supplied to a patient organisation must be made clear. For example, there is a difference between providing information to be supplied to the members of a patient organisation and providing background information to enable a patient organisation to respond to a health technology assessment or similar.
Clause 27.2 Hospitality for Carers
Although the requirements in Clause 22 relating to the provision of hospitality at meetings apply where pharmaceutical companies support patient organisation meetings and their representatives, in exceptional circumstances, in the case of clear health needs such as disability, companies can pay for subsistence, accommodation, genuine registration fees and reasonable travel costs for an accompanying carer.
Clause 27.3 Written Agreements
The written agreement must include:
Clause 27.5 Use of Patient Organisation Logos or Material
Even with the organisation’s permission the use of its logo or material must not be such as to otherwise breach the Code.
Clause 27.7 Further Information
An indication of the patient organisation’s total income and/or the company’s support as a percentage of the patient organisation’s total income may be given. Neither is obligatory.
Companies are encouraged to be prepared to make available up-to-date information about such activities at any time in response to enquiries.
Clauses 27.7 and 27.8 Transfers of Value to Patient Organisations
Transfers of value to patient organisations made in accordance with Clauses 27.7 and 27.8 are not subject to the requirements relating to transfers of value set out in Clause 24. Clause 24.3 excludes them from its scope.
Clause 27.8 Consultancy Services Provided by Patient Organisations
When companies engage patient organisations to provide services under Clause 27.8, the contracts for those services do not need to be certified.